All services provided in our store belong to and are operated by our company, Fathmara Moda ve Tekstil Sanayi Ticaret Limited Şirketi, registered at Atatürk Mah. Esentepe Cad. Yavaşça Apartmanı No: 18 İç Kapı No: 1 Karesi / Balıkesir. Our company may collect personal data for various purposes. The following explains how personal data is collected and protected.
As a natural part of its business, our store collects certain personal information about members, such as their name and surname, company information, telephone number, address or email address, when they register or complete forms and surveys in our store.
Our company may occasionally send customers and members campaign information, information about new products and promotional offers. Members can choose whether to receive such information when registering, change their preference later in the account information section after signing in, or notify us through the link in an informational message they receive.
During the confirmation process conducted through our store or by email, personal information submitted electronically by members will not be disclosed to third parties outside the purposes and scope defined in the 'User Agreement' concluded with our members.
Our company records and uses members' IP addresses to identify system-related problems and quickly resolve problems or disputes relating to the service. IP addresses may also be used to identify users in general terms and to collect broad demographic information.
Our company may use requested information for direct marketing, either itself or through its partners, beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information supplied by the user, or information about transactions through our store may be used by our company and its partners for statistical assessments, database creation and market research without revealing members' identities, including beyond the purposes and scope of the 'Membership Agreement'.
Our company undertakes to keep confidential information strictly private and confidential, to treat this as a duty of confidentiality, and to take all necessary measures and exercise due care to maintain confidentiality and prevent all or any part of the confidential information from entering the public domain, being used without authorization or being disclosed to a third party.
Our company gives priority to the security of credit card holders who shop on our websites. Your credit card information is never stored in our system. When entering the transaction process, there are two things to look for to establish that you are on a secure site. One is a key or lock symbol at the bottom of your browser. This indicates that you are on a secure web page and that your information is protected by encryption. This information is used only in connection with the sales process and according to your instructions. Information concerning the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for verification. If use of the card is approved, the purchase continues. Because we cannot view or record any card information, third parties are prevented from obtaining it under any circumstances.
Our company checks the reliability of payment, billing and delivery address information for online credit card orders to prevent credit card fraud. Therefore, before first-time customers' orders can proceed to fulfillment and delivery, the accuracy of financial, address and telephone information must first be confirmed. Where necessary, the cardholder or the relevant bank is contacted to verify this information.
Only you can access and change the information you provide when registering. If you keep your login details secure, others cannot access or change your information. For this purpose, registration takes place within a 128-bit SSL security environment. This is an international encryption standard that cannot be broken.
Online shopping sites with an information line or customer service and a clearly stated address and telephone number are increasingly preferred. This enables you to obtain detailed information about any questions you have and better assess the reliability of the company providing online shopping services.
Note: We recommend checking that a shopping website displays the company's full address and telephone number. Before making a purchase, note all telephone and address details of the store from which you are buying. If you are unsure, call to confirm before purchasing. All our online shopping sites display our company information and address.
Identity and credit card information you send us by credit card mail order will be stored by our company in accordance with confidentiality principles. This information is retained for 60 days to address possible disputes with the bank concerning card charges, then destroyed. If any amount other than the amount authorized on the mail-order form you send us for the products ordered is charged to your card, you may prevent payment by disputing it directly with the bank; therefore this method does not pose a risk.
Our company may provide links to other websites. We accept no responsibility for the privacy practices or content of sites accessed through these links. Advertisements published on our website are distributed to users through our advertising partners. The privacy principles in this agreement apply only to our company's use and do not cover third-party websites.
In the limited circumstances listed below, our company may disclose user information to third parties outside the provisions of this 'Privacy Policy'. These circumstances are limited to:
1. Complying with requirements imposed by applicable laws, decree-laws, regulations and other legal rules issued by competent legal authorities;
2. Fulfilling and implementing the requirements of the 'Membership Agreement' and other agreements concluded between our store and users;
3. Responding to requests for user information for an investigation or inquiry duly conducted by a competent administrative or judicial authority;
4. Circumstances in which disclosure is necessary to protect users' rights or safety.
Never include your credit card number or passwords in emails sent to our store's Customer Service concerning an order. Information in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
Our company may obtain information about visitors to our store and their use of the website through a technical communication file (cookie). These are small text files that a website sends to the user's browser for storage in memory. Cookies make internet use easier by storing information about the site's status and preferences.
Cookies help obtain statistical information about how many people visit the site, why and how often a person visits it, and how long they stay. They also help generate advertising and content dynamically from user pages designed for individual users. Cookies are not designed to retrieve data or other personal information from memory or your email. Most browsers are initially configured to accept cookies, but users can change settings to block cookies or receive a warning when a cookie is sent.
We use cookies to improve your experience on our digital platforms:
Essential cookies: Necessary for the site's operation and security.
Performance cookies: Help us measure traffic sources (Google Analytics, etc.).
Functional cookies: Remember language preferences or selections.
Targeting/advertising cookies: Used to show advertisements for products that may interest you.
Note: You can block or delete cookies at any time through your browser settings.
Our company may amend the provisions of this 'Privacy Policy' at any time by publishing them on the site or sending users an email.
If the provisions of the Privacy Policy change, they take effect on the date of publication. For questions or suggestions about our privacy policy, please email info@fathmara.com. You may contact our company using the details below.
Business name: Fathmara Moda ve Tekstil Sanayi Ticaret Limited Şirketi
Address: Atatürk Mah. Esentepe Cad. Yavaşça Apartmanı No: 18 İç Kapı No: 1 Karesi / Balıkesir
Email: info@fathmara.com
Telephone: +90 533 917 10 10
Fax: